
So You Want a Career in Management
"Management" is an umbrella that covers a host
of activities:
leadership,
working through others, planning, organizing,communicating, controlling, and
making decisions, to name a few. How can you grasp all of these things? Fortunately, you don't
have to.
The basis of effective management tactics activity is to keep control of a situation without enough information, assets, or power to justify that control. That, as it happens, is also the essence of management.
In some ways management needs no
introduction. Most of us do it one way or another every day—in families, social
groups, clubs, and
businesses. Management is universal; it
exists whenever two or more people try to do something together. You may not
notice this, however,
because only mismanagement makes headlines.
Planes arrive late, companies go bankrupt, orders are lost, and the Pentagon
pays defense contractors
several hundred dollars for parts that cost
a few buck Wal-Mart because management has somehow failed.
People become managers by several
routes. Those who work for family-owned firms inherit the job. Others may have
worked their way up the organization or married the boss's son or daughter. Be
especially suspicious of people who declare that they're "born managers,"
however.
They can be identified by their total
ignorance of management and their supreme confidence that their every decision
is right. But how can you masquerade as a real manager? Very easily, as
it often turns out. Few managers really take the time to clarify or analyze
their objectives,actions, and motives for what they do. If you, on the other
hand, spend even a fragment of your work day thinking about what you're actually
doing, you can rise above the rest of the pack. Especially if you maintain
steady eye contact, dress neatly, and act sincere. In the words of George Burns,
"Sincerity is everything. If you can fake that, you've got it
made."
MANAGEMENT ACTIVITIES
Managers perform many activities.
It's important for you to understand what each one involves so you can set
goals, assign tasks, and
delegate the authority to get them done
right.
The major areas of a business include
purchasing, production,sales, and finance. Service and retail businesses, which
make no tangible
product, still have a core of similar areas
(minus production) that are vital to success. In fact, lots of people—especially
those who sell insurance-now call services "products" to make them sound less
vague and intangible. Bluffers have to understand the role of several key
management activities that will help them
deal with the major areas of a business successfully.
Decision Making
One of the problems with being a
manager is that you have to make decisions from time to time. This can be very
troublesome, because
decisions can blow up in your face. But do
you really have to decide?
Sometimes not. If you want to sidestep a
decision without looking indecisive, you can often fall back on philosophical
quotations such as
"Sometimes the best decision is no
decision" and "If it works, don't fix it."
In any event, don't be intimidated
into making a decision until you've analyzed the problem thoroughly.
Most panic decisions deal with
symptoms of the problem and overlook the problem itself. If your car has a flat
tire tomorrow morning, you could
pump it up, but a block or two down the
road it'll probably be flat again. You mistakenly treated the symptom (lack of
air), when the actual problem (a hole) went unsolved. Adroit bluffers also tend
to let subordinates participate in making decisions. Go down to where the
problem is and ask your workers, "What do you think is wrong?" Often, after
they've recovered from the shock of being treated like people instead of robots,
they'll tell you exactly what's wrong because they knew it all along. It's just
that you're the first boss who ever bothered to ask.
Follow up the previous
question with "What do you think we should do about it?" This may produce
several solutions that are worth their weight in
gold. The end result is that you've shifted
the burden of defining problems and solving them from yourself to everybody in
your work group .
And, if the decision backfires, it'll be
more comforting to be able to stand up and say, "Well, we thought..." than to
have to take all
the blame yourself.
Delegating
You should be quick to delegate
authority for routine decisions to subordinates. Delegation makes you look very
professional. It also
saves you time because you have to wrestle
with only unusual, off-the-wall problems.
And how should you deal with those?
Maybe the best thing to do is fall back on the suggestion offered a moment ago:
call your
subordinates together and have them propose
what you should do. Emphasize, of course, that you're not relinquishing your
authority. You're merely being a democratic leader who believes in lots of
employee involvement. It won't hurt to point out that the Japanese make
decisions by consensus and
participation, and you're simply adopting a
tried-and-true technique. It's tough for anybody to dispute the success of the
Japanese in the
automobile industries these days especially
in comparison to the former market leaders – the big 3 American car companies
especially General
Motors (GM).
Communicating
It's been argued that communication
is one of the most valuable tricks of the management trade. Getting a simple
message across the way
you intended can be harder than it seems.
People define words differently; have conflicting sets of priorities, and harbor
hidden agendas that
conspire to make communicating difficult.
One good rule of thumb is to follow
the KISS technique-Keep It Simple, Stupid. Another guideline is to reject
meaningless jargon.
Because people write and speak to impress
as well as to inform, they sometimes feel compelled to make memos and reports
sound "businesslike" or
profound. The result can be a pompous,
indecipherable mess. If you believe you're the target of a verbal snow job from
subordinates, assert yourself by sending back a memo or report to be rewritten.
This puts people on notice that you're a no-nonsense, hard-headed manager who
tells it like it is and expects others to do the same.
Accounting
Accounting is a fairly simple
process. It's mostly a blend of basic math and common sense. The information,
however, is often susceptible to manipulation and several interpretations. You
can take the advice of former U.S. Supreme Court Justice Robert H. Jackson, who
said,
"Success depends on knowing what not to
believe in accounting."
The term "creative accounting" is a
euphemism for doctoring the books to make a company look better than it is,
while "conservative accounting" makes a company look mediocre or worse. Most
corporations prefer to look like heroes to stockholders and bag ladies to the
IRS.
As an effective manager you may
encounter a mass of incomprehensible figures can cover their confusion with such
phrases as: Do you
really believe this bottom line is
realistic? Have you checked for a recent FASB (Financial Accounting Standards
Board) ruling on this? How much could this change between now and the end of the
quarter? And Are you sure overhead has been allocated properly? Perhaps the best
comment of
all, however, is "You'll have to simplify
this so the board of directors will understand it." That probably means that
you'll be able to understand it too.
It's important to consider the impact
of the notes at the end of accounting reports, because these can reveal
situations or conditions
that figures tend to hide. For example, one
company discreetly admitted that it was so strapped for cash that it had
borrowed on the cash
surrender value of its president's life
insurance policy. Another's report celebrated a rise in its stock price, but the
cause was the death of its
founder and president
He was an autocratic octogenarian
well past his prime, and investors apparently believed the business was better
off without him. Notes
may reveal what the figures conceal. Catchy
slogan, isn't it?
Decision making, delegating,
communicating as well as a simper understanding of basic accounting concepts
that hold you steadfast in the turmoil of the management quagmire especially
when you realize that most of your peers are incompetent.
In most cases they were promoted either
for personal or family reasons or as a reward for some behavior or achievement
that has little to
do with the task at hand
All in all the selection process may
have been totally at odds with the long term health and profitability of the
firm or organization
A management career offers many
benefits, Most of your colleagues
in the field are idiots
.Enjoy the “perks” of management
.

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